PRODUCT CARE
Over time, your bag may slightly change in appearance and shape. This transformation, along with the natural characteristics like markings, creases and veins is a normal process that highlights the authenticity of the leather and the qualities of the metal accessories. These changes celebrate the uniqueness and craftsmanship of our products. Any sign of aging should be appreciated as part of the bag’s journey.
To help you care for your leather bag with gold-plated accessories and maintain its condition over the years, we provide the following care guidelines:
WHAT TO DO
- Store Properly:
- Store your bag in a cool, dry and ventilated place, away from direct sunlight, to prevent the leather from fading and drying out.
- Keep it away from heat sources.
- Use the flannel cover provided at purchase to protect the bag from dust and scratches when not in use.
- Maintain the bag’s shape by keeping the paper stuffing provided at purchase when not in use.
- Clean Regularly:
- Gently wipe the leather surface with a soft, dry cloth to remove dust and dirt.
- For surface stains, use a soft cloth dampened with water, avoiding printed areas and then dry with a dry, soft cloth.
- For more stubborn stains, use a damp cloth with mild soap, testing it in a hidden area first to ensure no damage occurs and then dry with a dry, soft cloth.
- For more resistant stains, please contact us for assistance
- Only use cleaning products specifically indicated for leather. Always test them in a small hidden area first. We recommend leather-specific cleaning solutions from brands such as Fenice (www.fenice.care) or Uniters (www.uniters.com).
- For gold-plated accessories, use a soft, lint-free cloth to gently polish and remove fingerprints or smudges. Avoid using substances such as alcohol that could damage the leather, even if they are appropriate for cleaning accessories. Do not use hard tools to remove stains as they may scratch the surface.
- Handle with Care:
- Always lift the bag by its handles or straps rather than other parts to avoid stressing the leather.
- Avoid overloading the bag to preserve its shape and prevent damage.
- Keep the bag away from substances such as oil, cosmetics, perfumes, creams or hygiene products
- Avoid dragging the bag or placing it against hard or rough surfaces (e.g. walls, rugs, concrete), especially on the front where the printed logo is more susceptible to abrasion, the back and the corners.
- When placing the bag down, use the sturdy feet to keep it upright rather than laying it on its side
- As the gold-plated accessories have thin layers, avoid contact with rough or hard surfaces to prevent scratches
- Rotate Usage:
- Alternate the use of your bag with others to reduce wear and extend its lifespan.
WHAT NOT TO DO
- Avoid Direct Heat and Sunlight:
- Do not expose to direct sunlight for prolonged periods, as this can cause the leather to fade and crack.
- Avoid placing the bag near radiators, heaters, or other heat sources.
- Don’t Use Harsh Chemicals:
- Do not use alcohol-based cleaners, baby wipes, or harsh chemicals on the leather or gold-plated accessories, as they can damage the materials.
- Do no use abrasive cloths or sponges that could scratch the leather or hardware.
- Avoid Exposure to Water and Humidity:
- Do not submerge the bag in water or expose it to heavy rain, as this can stain the leather and cause warping.
- Avoid storing the bag in humid environments, which may lead to mould or mildew.
- Prevent Scratches and Scuffs:
- Avoid placing the bag on rough surfaces that may scratch the leather or accessories.
- Be mindful of jewellery or other metal objects that might rub against and scratch the bag.
- Do Not Use Heat for Drying:
- If the bag gets wet, let it air dray naturally at room temperature. Avoid using hairdryers or heat sources, as they may damage the leather.
- Seal properly your personal items:
- Ensure personal items stored in the bag are securely closed (e.g. perfumes, cosmetics, pens) to prevent spills and permanent stains.
- Some items, especially those with paper-based packaging, may transfer colour to the interior.
By following these guidelines, you can preserve the beauty and condition of your leather bag with gold-plated accessories for many years.